1. Introduction

 

This Privacy Policy explains how Glimm Candle (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner.

 

2. Information We Collect

 

2.1 Personal Information

We collect the following types of personal information:

– Full name

– Email address

– Phone number

– Billing address

– Shipping address

 

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

– IP address

– Browser type

– Device information

– Cookies and similar technologies

– Usage data and browsing patterns

 

3. How We Use Your Information

 

We use your personal information for the following purposes:

– Processing and fulfilling your orders

– Communicating with you about your orders and account

– Sending marketing communications (with your consent)

– Analyzing and improving our services

– Detecting and preventing fraud

– Complying with legal obligations

 

4. Data Sharing and Third Parties

 

We share your information with the following categories of third parties:

– Shipping companies (to deliver your orders)

– Payment processors (to process transactions)

– Marketing service providers

– Analytics providers

 

We do not sell or rent your personal information to third parties.

 

5. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to:

– Maintain your shopping cart

– Remember your preferences

– Analyze website traffic

– Improve user experience

 

You can control cookie settings through your browser preferences.

 

6. Data Protection and Security

 

We implement appropriate technical and organizational measures to protect your personal information, including:

– Encryption of data in transit and at rest

– Regular security assessments

– Access controls

– Secure data storage

 

 

As we serve EU customers, you have the following rights:

– Right to access your personal data

– Right to rectification

– Right to erasure (“right to be forgotten”)

– Right to restrict processing

– Right to data portability

– Right to object to processing

– Right to withdraw consent

 

8. Children’s Privacy

 

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

 

9. Data Retention

 

We retain your personal information for as long as necessary to:

– Provide our services

– Comply with legal obligations

– Resolve disputes

– Enforce our agreements

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

 

11. Contact Us

 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

 

Email: info@glimm-candle.com

 

12. Your Consent

 

By using our website and services, you consent to our Privacy Policy and agree to its terms.

 

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Last Updated: 01.11.2024